A Fast-Growing Market
Iraq is one of the Middle East’s youngest and most promising markets. With more than 45 million people—and nearly one million added each year—the country offers vast potential for consumer-driven growth. Moreover, internet access now reaches over three-quarters of the population, which is fueling a dramatic rise in online shopping, logistics and digital trade.
E-commerce sales in Iraq exceed $3 billion annually. However, hundreds of thousands of daily online orders still take place through social platforms such as Facebook, Instagram, and WhatsApp. Even so, the market is rapidly professionalizing. As a result, dedicated online stores are growing, payment systems are improving, and customers now expect faster, safer, and more reliable delivery experiences.
Understanding the Iraqi Consumer
At Gateway Logistics, we understand that success in Iraq requires deep knowledge of local buying habits.
Cash on Delivery (COD) remains the dominant payment method. Because credit-card penetration is low and trust is essential, most customers prefer to pay after receiving their goods. Consequently, businesses must ensure precise coordination, secure cash handling, and efficient reverse-logistics solutions—areas in which Gateway excels.
Our teams in Baghdad, Basra, Erbil, and all 18 provinces manage COD settlements daily. In addition, they ensure that payments reach our clients quickly and safely. This way, we help international brands bridge the gap between global e-commerce standards and the expectations of Iraqi consumers.
Navigating Logistics Challenges
Delivering across Iraq presents unique logistical considerations. For example, address systems are often informal, and many successful deliveries depend on local knowledge and direct communication. Furthermore, shipments moving between the Kurdistan Region and federal Iraq may face delays if not managed properly.
Gateway Logistics has built a nationwide network that addresses these challenges. Our drivers use route-optimization tools and real-time communication to overcome unpredictable road and traffic conditions. Therefore, whether navigating Baghdad’s dense streets or reaching remote areas in the south, Gateway delivers where others struggle to reach.
Gateway’s End-to-End Solutions
For international and regional brands entering Iraq, Gateway Logistics offers comprehensive, end-to-end e-commerce solutions:
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International Freight & Customs Clearance – We manage air, sea, and land freight into Iraq, handle all customs procedures, and ensure compliance with national regulations, including the new 2025 e-commerce framework.
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Warehousing & Fulfillment – Our secure facilities in Baghdad and Erbil offer storage, inventory control, and daily order fulfillment for faster delivery.
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Nationwide Last-Mile Delivery – We provide reliable door-to-door delivery across all major cities, often within 24 hours.
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Cash-on-Delivery Management – Our advanced COD system offers full transparency, safe cash handling, and prompt client remittance.
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Returns & Reverse Logistics – We streamline the return process to reduce lost sales and maintain customer satisfaction.
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Technology Integration – Tracking portals, real-time updates, and API integrations ensure seamless order management.
Together, these services create a smooth, reliable, and efficient logistics chain. Ultimately, this allows brands to focus on marketing and growth while we handle the operational demands.
A Reliable Partner for Iraq’s Digital Future
As Iraq’s digital economy expands, logistics is becoming the backbone of e-commerce. Therefore, Gateway Logistics combines international standards with local expertise to make operations simple, efficient, and profitable. By doing so, we help businesses connect with Iraqi consumers with the same reliability they expect in mature markets.
Whether you are a regional retailer or a global brand exploring new opportunities, Gateway Logistics is your trusted partner for seamless shipping, fulfillment, and delivery across Iraq.
Gateway Logistics – Delivering Iraq’s Future, One Package at a Time.
